Site Search
Criteria:  
Store Search
Criteria:  
Hide
Association of the Miraculous Medal
Production and Membership Support Associate

The Association of the Miraculous Medal (www.amm.org), a nonprofit religious and devotional organization, is currently seeking a Production and Membership Support Associate.

Qualifications:

After training, must be able to run an ink-jet printer, an inserting machine, a commercial paper cutter and folder.  Must also be able to operate an electronic cash register, process credit cards, and be comfortable with software programs on a personal computer.  Must be able to adapt quickly to changes in routine and procedures.

Must be able to stand for eight hours and lift up to 50 pounds on a regular and continuing basis. Some mechanical ability is desired. This is a full time position with the possibility of working overtime to meet mailing schedules. The regular hours for this job are Monday through Friday, 7:00 a.m. to 3:30 p.m. When working at the Gift Shop, a later start time and later end time is required.

Must demonstrate effective use of basic secretarial skills with speed and accuracy. Must demonstrate proper use of English grammar. Must be able to function effectively as a team member and be willing to answer phone calls handled by the Member Services Phone Team as the need arises. This person must have a personal concern for our members and compassion for them and their problems. Must be able to follow oral and written instructions which describe the methods used to answer all types of phone calls.

Must acquire a good working knowledge of the computer codes used on member mail. Must know how to fulfill member requests for various articles/information prepared by the department. Must know or learn how to use, to the satisfaction of the Member Services Team Leader, the following: a personal computer, software on it, and the computerized member record system.

Must have a passion for Catholic spirituality with a particular belief in and support of devotion to the Blessed Mother.

Must work well as a team member and be able to communicate with members of the team and other Association staff and management.

For consideration, please mail or email a letter of application and resume to:

The Association of the Miraculous Medal
ATTN: Human Resources Manager
1811 West St Joseph Street, Perryville, MO 63775

jobs@amm.org

Duties

Under the direction of the Production Team Leader, the Production and Membership Support Associate works with the print shop and automated mail function of the Association’s direct mail appeals and supports the fulfillment function by processing orders and working at the Gift Shop.  Also, provides support to the Membership Services Team as needed.    

1. Operates an ink-jet printer, inserter, and other machines related to automated mailing operations.

2. Provides back-up support and relief to the print shop including operation of a commercial paper cutter and folder.

3. Provides support to the fulfillment operation including bulk mail stuffing, handling and processing, speed mail and order processing.

4. Provides support to the Gift Shop staff including customer service by greeting visitors and assisting customers with requests and purchases.

5. Handles incoming/outgoing phone calls to members.

6. Acknowledges WPA mail by verifying the letter, making corrections, and updating the member record in a timely and accurate manner on a personal computer and prepares letters for mailing and puts in the proper place so it can be mailed.

7. Use the current text management software package to keep up-to-date information regarding various situations.

8. If necessary enters transactions and add or update information pertaining to the member’s record. This also includes entering post-transactions for all membership types, phone numbers, email addresses, and birthday information.

9. Researches the member records and past correspondence in order to decide how to fulfill members’ requests

10. Performs other related duties as required.